Effective Date: May 2021
Notice Version: 1.0
Data Controller Contact Information:
Midland Food Tours
208 King Street, Midland, ON, Canada L4R 3L9
Privacy Officer: Kelly Kurtz
At Midland Food Tours (“MFT”), we are committed to ensuring the confidentiality and protection of personal information in our possession.
Collection of Information
MFT will collect, store, process and use information about you that we feel is necessary for the purposes of providing the goods and services that we offer. We do not indiscriminately collect information. Personal information is collected when you submit the data yourself, such as, for example, for a tour registration.
We will endeavour to ensure that all personal information is accurate, complete and up-to-date, so that we can provide you with the appropriate goods and services. We need your assistance in doing this, however; please let us know if any relevant information needs to be changed.
The submission of personal information (including email addresses, names and addresses) to MFT is done on an explicitly voluntary basis. In submitting such information, you hereby consent to your Personal Information being collected, stored, processed, used and transferred for legitimate business purposes that include the purpose of making contact with you, responding to your requests for information, fulfilling tour and service requirements, or for other purposes indicated by you, as well as for the protection of our own legitimate business interests.
Further, MFT may collect information about your visits to the Site without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser may automatically transmit to the Site some of this unidentifiable information, such as the URL of the web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of this Site easier by allowing MFT to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve the MFT website. Certain features of this Site may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identify you without additional identifiable information.
Please contact MFT at any time if you wish to withdraw or change the conditions of your consent.
Use of Your Personal Information
Your personal information is only used for the purpose of making contact with you, responding to your requests for information, fulfilling or administering tour or service requirements, or for other purposes indicated by you, as well as for the protection of our own legitimate business interests. Your information may also be reviewed during auditing and quality improvement activities.
Disclosure of Personal Information
Further, by voluntarily submitting your personal information to us on this Site, you hereby expressly consent to MFT disclosing your coded non-identifying information submitted on this Site to third parties, for the purposes of analyzing demographic data, tracking market trends, and improving third-party services and products. These third parties may subsequently disclose your non-identifying information to their third-party service providers for purposes related to supporting their business.
In rare cases, we may be required by law or other lawful authority to release personal information, such as when we receive a court order or subpoena. In such cases, MFT will verify the lawful authority prior to release of the information and will endeavour to release only what is necessary for the stated purpose of the request.
Storage of Personal Information
MFT keeps personal information only as long as necessary to satisfy the purposes for which it was collected, however, some personal information is kept for a number of years to comply with legal requirements. MFT will continue to have access to your information even after your services, or use of this Site, have been discontinued. We retain all discontinued client records for a minimum of 3 years, or longer if required by provincial regulation. These records are stored in a manner that ensures ongoing security. At the end of the storage period, all information that we have, regardless of format, is destroyed in a confidential manner.
Privacy of Minors
We understand the need to protect children’s privacy. We do not knowingly collect or use any personal information from children, without the consent of a parent or legal guardian. We do not knowingly allow children to register with us, communicate with us, or to use any of our online services.
MFT considers your personal information extremely confidential and has put safeguards in place to ensure its security. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Other Third-Party Sites
Access to Your Personal Information
If you would like to see or access your personal information at any time, you may do so by putting your request in writing and forwarding it to MFT.
Please note that we may need to collect additional personal information to validate the identity and authority of the individual making the access request. This is to ensure that only individuals authorized to access your information can do so. This additional information will only be used for the purpose of validating the information request.
Some requests for access to information may be subject to limitations or refusal. Reasons for refusal may include: the proprietary nature of the material; the information may infringe on the privacy of another individual; the law prohibits its release; and/or if we exercise our discretion to withhold or limit the information because we believe harm may result from the disclosure. When requests for access to information are refused, you will be notified of the reason(s) for refusal, including recourses available to you.
Correcting Personal Information
You may contact MFT to request a correction of an error or omission to your personal information or to update your personal information. This request must be in writing. As appropriate, MFT will make the correction as soon as is reasonably possible. If a correction cannot be made, MFT will notify you in writing as to why the correction cannot be made.
Questions or Concerns
You are also entitled to contact your provincial Privacy Commissioner’s Office if you feel this is necessary. While we would appreciate the opportunity to do what we can to address your concerns, we would also assist you in contacting your Privacy Commissioner’s Office if you believe this is warranted.